Privacy Policy

Effective Date: July 2026

Legal Business Notice

Lumina Banquet Hall is the registered fictitious name (Doing Business As or "DBA") of AJ BALLROOMS KENDALL LLC, a Florida Limited Liability Company duly organized and existing under the laws of the State of Florida.

Legal Entity:

AJ BALLROOMS KENDALL LLC

Florida Limited Liability Company

Florida Document Number: (To be updated)

Registered Fictitious Name (DBA):

Lumina Banquet Hall

Florida Registration Number: (To be updated)

Throughout this Privacy Policy, the terms "Lumina Banquet Hall," "we," "our," and "us" refer to AJ BALLROOMS KENDALL LLC, operating under its registered fictitious name, Lumina Banquet Hall.

The website https://themiamibanquet.com/ is currently owned and operated by AJ BALLROOMS KENDALL LLC and is used as the official website for Lumina Banquet Hall until the new Lumina website is launched.

Lumina Banquet Hall respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.

This Privacy Policy applies to information collected through our website, online forms, telephone calls, SMS communications, email, social media, appointments, and other interactions with Lumina Banquet Hall.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Your first and last name.

Your mobile or other telephone number.

Your email address.

Your preferred event date.

The type of event you are planning.

Your estimated guest count.

Appointment or venue-tour requests.

Event preferences and requested services.

Messages, questions, and other information you submit to us.

We may also collect basic technical information when you visit our website, such as browser type, device type, pages visited, IP address, referring pages, and general website-usage information.

How We Use Your Information

We may use the information we collect to:

Respond to your questions and event inquiries.

Provide pricing, availability, package, and venue information.

Schedule venue tours, consultations, and appointments.

Send appointment confirmations and reminders.

Provide requested brochures and event information.

Communicate about event planning and booking details.

Provide customer service and support.

Maintain records of our communications with you.

Improve our website, services, and customer experience.

Comply with applicable legal and regulatory requirements.

SMS Messaging Program

Lumina Banquet Hall uses SMS messaging to communicate with customers who request information about our venue or services. Messages may include responses to inquiries, appointment confirmations, appointment reminders, venue-tour information, event-planning updates, booking information, requested materials, and customer-support communications.

We do not use this customer-care messaging program to send unsolicited text messages.

SMS Consent and Opt-In

Customers may provide express consent to receive SMS messages by completing our online contact or event-inquiry form, providing a mobile phone number, and accepting the SMS consent disclosure before submitting their request.

By opting in, you agree to receive SMS messages from Lumina Banquet Hall concerning your inquiry, appointments, event planning, booking updates, requested information, and customer support.

Message frequency varies based on customer interaction.

Customers may receive multiple messages during an active conversation regarding an event inquiry, appointment, booking, customer-support request, or other requested service.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any product or service from Lumina Banquet Hall.

Mobile Information and Messaging Consent

We do not share, sell, rent, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates.

Information Sharing

We do not sell or rent your personal information.

We may disclose limited information to service providers that assist us with essential business operations, such as website hosting, customer relationship management, appointment scheduling, communications, analytics, payment processing, and legal compliance.

These service providers may use information only as necessary to perform services on our behalf and are not authorized to use it for their own marketing or promotional purposes.

The service-provider exception described above does not permit sharing your mobile phone number, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, safety, customers, employees, or property.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, analyze site traffic, remember user preferences, and improve the visitor experience.

You may adjust your browser settings to limit or disable cookies, although some website features may not function correctly as a result.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no Internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, fulfill contractual obligations, resolve disputes, and comply with legal requirements.

Your Privacy Rights

Subject to applicable law, you may request:

Access to the personal information we maintain about you.

Correction of inaccurate or incomplete information.

Deletion of your personal information.

Withdrawal of SMS consent by replying STOP.

Additional information about how your data is used.

To make a privacy request, contact us using the information listed below.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to external websites or services.

Lumina Banquet Hall is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

Terms & Conditions

Please review our Terms & Conditions for additional information regarding the use of our website, services, and SMS messaging program.

Contact Us

For questions, privacy requests, or assistance with our SMS messaging program, contact:

Lumina Banquet Hall

Phone: (786) 837-5899

This Privacy Policy applies to Lumina Banquet Hall and its customer-care communications. It does not authorize the sharing of mobile information or SMS consent for third-party marketing or promotional purposes.